Hello Levin,
welccome to the forum . Is the only error message the message "Smart key not found" ? Or do you have other symptoms like "No ignition" when you press the start button? Is the start button flashing (heartbeat flashing) when you open the drivers door?

Dirk

 

'Smart key not found' after a battery disconnect on a facelift is classic XF BCM failure, as would be the central locking not working properly. Jaguar independent dealer needed or SDD and help from someone over TeamViewer or similar.

 

Thanks Pete. Levin will add some more information what is working and what quit working, soon.
Dirk

 

Thank you very much for the help. the car has the start-stop function. I have a key without the doors automatically unlocking when I walk to the car. I turned off the car and after about 5 minutes replaced the battery. I connected the battery in one go without any wobbles, and something sparked at the battery pole. I had left the small battery in during this time. Now the interior light works, but not the Start-stop button. I can't finish that either. Interestingly, the headlight button on the key works, if I press it twice in a row, the headlights on the car come on. Pressing it again turns it off. I can't access the SSD because I don't have the hardware for it. Also I don't know what BCM and BCMB is.

When I open the door, only the interior lights come on. Only when I press start does the message "Smart key not found" appear. The start button does not flash.

 

Hi, there is a write up on here about this, it is recommended to leave the car for at least 20 minutes with the fob well away from the car before attempting to remove the battery. Phil

 

Yes, i learn…

Hi Levin,
sorry to hear that you don't have SDD to get access to your car. But you will definetly need SDD + Adapter to solve this problem. Do you have a chance to get a laptop with win7 or win10? I can send you a link where to buy an adapter.

Dirk

yes, i have an old win7 Laptop. I can buy the Adapter

 

Hi Levin,
sorry to hear that you don't have SDD to get access to your car. But you will definetly need SDD + Adapter to solve this problem. Do you have a chance to get a laptop with win7 or win10? I can send you a link where to buy an adapter.

Dirk

 

I will try to assist via WhatsApp and we will sort out how ill the Cat is.
We will share the results

Dirk

 

It seems recently it is a whole pandemic of this issue as there was good few posts here recently about it.
Check my post here:

Car not starting - lost the fobs - SDD

Hi I hope you can help me here as I'm in the pickle. I had new TPMS sensors fitted and I had SDD plugged to clear errors and put the new sensor details in. I was running a tpms test via sdd and it had tested the sensors...all seemed fine , during the test i left the car for a minute and when I...

www.jaginfo.org

You need sdd , cable and ideally battery support unit. You have to program central junction box as a new unit. It will bring the car back from dead but your windscreen washer won't work and this needs either a new CJB or removing existing one and bringing it to virgin level. You might find someone locally that has xprog programmer and will upload virgin file to the CJB for you. I live in Ireland so no one around and had to do it myself. Take a read on my post above.

 

Adapter arrived today. First scan is not so good. Immobilization is not successfull
BCM lost the ECU information. All other modules seem to be ok. No further special characters or question marks stored there.
@MoJo88
Do we need to get the BCM reprogrammed offline? Or is there a chance to use any service function to bring it back to life? Or, worst case, do we need a new BCM?

Overview:

BCM (Front)

BCMB (Rear)

Cheers
Dirk and Levin

 

Thank you @dekiello for your link. Really interesting and helpful write-up! Maybe you can tell Levin, if your CJB did look the same on SDD. Did you have question marks instead of ECU data, too?

Dirk

 

Another link that may be of help gents: Central locking not working after battery re-connect - Jaguar Forums - Jaguar Enthusiasts Forum

 

Another link that may be of help gents: Central locking not working after battery re-connect - Jaguar Forums - Jaguar Enthusiasts Forum

Thanks Pete.
For the programming steps you need the Seed-code? For all, or just the configuration of new modules and features? Do the re-programming steps (just re-write existing firmware) work without the Seed-code? I just ask, because I can't try it. My adapter is with Levin at the moment

Dirk

 

You don't need the seed code as you are not doing any ccf changes. Just service --> recommendations and you will find program central junction box there ... Strongly recommended to have bsu as it will stop if the battety drops below 12.4V and you have to follow every step even if the star button gives you no response if sdd tells you to switch ignition on just press it...it will show the "key not detected" message but it has to be that way.
Yes plenty of question marks before programming CJB.
You will bring your car back to life if you program your existing cjb as new one. It it a temporary measure as windscreen washer won't be working but your car will drive again.

 

Thank you very much for your feedback dekiello!!

Dirk

 

Just remember that you have to have two keys present in the car as the procedure needs that. It might not work straight away after programming and you will have to run immobilization once the start button is alive again - this is what I had to do as straight after programming CJB start button was only switching the ignition but not starting the car so don't panic and run immobilization in the recommendations

 

Thanks for the hint! Went through the FOB programming and learning steps twice with MoJo with my own XF. And my CMB was not corrupted. It was just out of sync. Sometimes our XFs are like litte Divas .
I will check with Levin, what he want to do now. Unfortunately he lives nearly 500 km away from me.

Dirk

 

Good luck Dirk and Levin!

 

Things moving forward... Suitable power supply missing. The availabe one only delivers 16A. In my opinion too small. But I might be wrong. Levin is checking for a bigger one or maybe for this session for a jump start solution. But Levin managed to get to the SSD page for programming the modules. So step by step...we are not in a hurry

@dekiello
Did you have to download any files for the CJB/BCM from the Jaguar server? If so, did you download it before you connected to the car or only during the programming step?
I just ask, because the internet access is not the best, where the XF is parked currently. And I know that SSD has a function to download the software and calibration files for your model. It stores the packages on your disk. And might it use during the programming step? That's the thing, I havn't tried it so far.

Dirk

 

Some news...
After laptop, windows and adapter problems, we could start this evening with a first SDD session in the car. Some vbf files are missing. Internet is still not available there. So we will check tomorrow what is missing and try to configure BCM as existing module. I think, it won't work. But it's worth trying it.

What do you think about these two steps. I would configure the KVM as existing module. Or I could start with configuring
BCM as new module. What would you prefer?

After configuring KVM as existing, I would configure the following modules as existing modules: BCM -> BCMB -> GSM....
As SDD told me today. These recommendations are listed by SDD according to my selected symptom.

Cheers
Dirk

 

Back with updates and a big question. We tried to configure the Keyless Vehicle Module as new module. SDD is starting downloading software but finally fails. Is this a symptom for a dead KVM? Or do we have communication problems with Win10 and the adapter?

We then tried configuring BCM as new module it fails, too. Says that some files are not present. Maybe it needs the VIN based as built file (VIN.vbf)? I downloaded all 2013 XF calibration files and as built files. They are all present at \common\flash\vbf.

I need your help. What to do next? Buy a new KVM? Or just re-configure another module? Or is the only way, to fix the bricked BCM first?
Maybe @MoJo88, @Onotole , @hamedhbb , @dekiello can help?
I appreciate any hint.

Dirk

 

why are you trying to updated KVM and is the laptop connected to the wifi?

 

Thanks hamed for your reply. Starting with KVM as best guess and because MoJo started with KVM with my XF. But it is more or less best guess.
I am really sorry about the wifi mess. It is a Mac with Win10 in a virtualbox. Win10 won't connect to the hotspot. The much older IBM laptop had an issue with the powersupply and the mongoose. So Levin had to switch to the MAC as it is the only laptop available at the moment. But if this communication error turns out to be an issue of the virtualbox, we will stop searching and first try to get another laptop. That's why I ask for your opinion. And if it won't be a 5 hours trip, I would rather meet with Levin with my own equipment than assist via WhatsApp.
I send Levin all my 2013 XF calibration files and as built files that I downloaded 2 months ago (3 GB data). In my opinion they are generic and not linked to my VIN. The only file that is missing for Levin's XF, is the VIN based as-built file. I was not able to download it for my XF or for Levin's XF. Jaguar server reports error. But I have this file on my laptop for my XF. It seems it has been created during MoJo's actions on my XF.
Levin copied all these calibration files and as built files to the VBF folder of SDD. But for the BCM this doesn't help. Some file is missing. So he couldn't configure the BCM as new module. For the KVM all files are available, but the communication error is shown. After the message "starting software download job" SDD starts to copy the software to the module. So it might be a virtualbox issue.

If you would start with another module, please let me know. We are willing to try nearly everything....including raindance.... .
I would give this virtualbox another offline chance. If I am correct, BCM and/or BCMB stores a copy of the as-built configuration. Can I download it from the car to the laptop? And would this help to configure the BCM as new module? I just think loud because I am not sure where my own VIN.vbf file is coming from .

Dirk

 

Hi guys,
any ideas or suggestions? Is this error code A01 related to the adapter? Or is the KVM really not communicating right?
SDD is able to retrieve information from the module. So somehow the communication should work. But why this communication error? Or does the KVM block the re-programming due to (i.e.) too many programming attempts?

Would be nice to get some more feedback

Dirk

 

I’m no expert but if it can communicate with the kvm to retrieve some info I’d suggest it’s speaking to it ok.
I‘m sure I read somewhere that if you loose both keys, you need a new kvm as it won’t accept new keys. Not sure how true that is , someone will come along more knowledgeable to explain.

viel glück Dirk und Levin

 

Thanks Gav.
Heard the same. But a nice hint. We will check via <verify keys> if both keys are still present. I googled this communication error A01. Only a few results. So I assume it is not really a control module fault. You would have more results, if it were a control module fault. I guess, it is more a laptop or adapter issue.

Dirk

 

I would say your problem is the virtual machine , it shouldn't do anything with the KVM as it is not affected. The CJB is the culprit. You have to have proper laptop with ideally virgin installation of windows. SDD is very fragile in relations to computer that it works from and power supply. It might need to update firmware for it but it would download it and it would be literally few hundred KB...and it might not update it as it will already have the most recent one.
Get a Windows laptop, properly working WiFi in range and battery support unit plus laptop not working on battery but also plugged in.
Or you can get a new CJB from a dealer and program that...however cost will be much higher.

 

Thank you for your feedback, dekiello!
Indeed, much higher costs, if ask Jaguar for help . If they only charge the CJB and programming, it will be ca 2500 EUR. Nice.
As you said, we will go for a proper running laptop with Windows and WiFi at the car first.

Dirk