[PGG]

I did not use the Jaguar Remote app for some time. Today I tried to start the Climate Control, but it doesn’t work.

The app itself is running, and connect to the car, I can activate the bip/flash, but the climate control doesn’t start the engine. It says "Requesting" for a couple of minutes, then says "Unable to check request…” or something different time to time:

I looked through the driver’s window, and can see the dash is starting, the "P" symbol is highlighted on the gear selector, but the engine doesn’t start. Dash turns itself off after ~20 seconds...

Can someone check if his app is working? I wonder if this is a Jaguar server/network problem, or something wrong with the car…

 

[Gav]

I did not use the Jaguar Remote app for some time. Today I tried to start the Climate Control, but it doesn’t work.

The app itself is running, and connect to the car, I can activate the bip/flash, but the climate control doesn’t start the engine. It says "Requesting" for a couple of minutes, then says "Unable to check request…” or something different time to time:
View attachment 187455
I looked through the driver’s window, and can see the dash is starting, the "P" symbol is highlighted on the gear selector, but the engine doesn’t start. Dash turns itself off after ~20 seconds...

Can someone check if his app is working? I wonder if this is a Jaguar server/network problem, or something wrong with the car…

Just tried mine and although I got the same error as you, it did actually start the car.
Would stop is too but the app shows the same error

 

[idrobbo]

Mine worked this morning, nice & cool when I got in it - F-Pace.

 

[PGG]

It's working again today (it starts the engine), but the app still struggling to request the operation result/status...

Just noticed, that you can stop the engine by unlocking and locking the car remotely.

 

[Gav]

It's working again today (it starts the engine), but the app still struggling to request the operation result/status...

Just noticed, that you can stop the engine by unlocking and locking the car remotely.

You can also stop it by clicking stop climate.....

 

[PGG]

You can also stop it by clicking stop climate.....

Yes, if the app works properly...

 

[PV2459]

@here, DOES any1 know why my Remote Climate Start from app will turn the Engine On but not the climate/ac itself.
(Jag XJL 2016)

Till now it used to start both engine and ac (with ac at full fan on the set temperature).
And yes we are talking bat the same "Hold to statt climate" round maroon button in the remote tab of the InControl remote app of Jaguar, yes (plz look at the screenshot if u still have doubts abt my english)

in short:

Previously : i press remote start, Engine turns on and AC turns on along with it.
Now : i press remote start, Engine turns on BUT climate/AC doesnt.

why/how any idea?
Thankyou

 

[idrobbo]

Was your a/c switched on when you last switched the car off. I've seen reports that it doesn't work if it hasn't been left in this state (switched on).

 

[PV2459]

let me try more consciously this time.
i normally dont tend to remember if I have left it on or off while turning off the car some parking but this time I will try to remember it explicitly. However what I do remember is that for the past two ears I have been turning off my car without worrying if the AC was on and off. Because in Winters I generally never turn AC on when I'm going to the grocery store just half a mile away

 

[OBC John]

It is recommended to leave the AC on all the time, summer and winter. It keeps the frig system serviceable (pressures where they should be and the lines lubricated). Also stops windows fogging up.

 

[DAVENN]

I'd be making a note of all my account details, deleting the app and reinstate.

 

[PV2459]

Was your a/c switched on when you last switched the car off. I've seen reports that it doesn't work if it hasn't been left in this state (switched on).

i tried doing this consciously as suggested but still the same. I turned off AC then turned off car then locked it back to normal "zero" state. Then i did the remote climate start, Engine started but AC(climate itself) did not.

 

[idrobbo]

So if you leave the AC switched on then run through the routine, does it work? Just trying to prove one way or the other with it left on when it is shut down.

 

[Gav]

Have you checked the refrigerant level?

 

[PV2459]

So if you leave the AC switched on then run through the routine, does it work? Just trying to prove one way or the other with it left on when it is shut down.

No that was the first case right, it was always on before in general. that didnt work. Then u asked me to try switching off AC before re-trying. That no work either. So as of now, both ways it doesnt work.....will try checking for more details.
TY friend.

 

[PV2459]

Have you checked the refrigerant level?

i actually havent, thats a good question i will check.
but in that case if the refridgerant level is low atleast that AC should start rivht? maybe it wont blow cold air but the fan and AC should run, correct?

 

[Gav]

was thinking if it’s low the car will know this and perhaps won’t turn it on when remote starting, I know mines blew quite cool but it stopped the stop start working until I had it topped up.

 

[PV2459]

was thinking if it’s low the car will know this and perhaps won’t turn it on when remote starting, I know mines blew quite cool but it stopped the stop start working until I had it topped up.

i see, i will check the levels as well.
thankyou guys i really appreciate u all helpin out here, ty.

 

[idrobbo]

Used mine on my F-Pace this morning, worked OK, with A/C running.

Another thing to check is state of charge of the battery, maybe if it is low it will allow engine start but not run AC.

 

[Gav]

Just a thought, your car isn't in eco mode when you shut off is it?