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Discussion Starter #1
Hi,

Found you through a banner link on 'the other XF' site, recognized the name of some contributors and thought I'd join.

I've owned my XF for 2 years, silver premium Luxury 3.0D, and have to say I still smile everyday I open the garage door. :)

I purchased it from Marshalls, Peterborough and can't speak highly enough of the sales service I received. I'd tried my local dealer in Nottingham but they didn't seem to want my cash despite the fact I was enquiring on the same day my father was collecting his new XFS.

I've always been a big supporter of independent garages so that's where my business goes for servicing. I know certain sites frown on this but I do so dislike spending and extra few hundred pounds on a coffee and a leather chair to wait in! My independent orders a Jag service pack from a local dealer so I know the parts are all correct.
I'll be keeping the Jag for at least 7 years so I figure the money I save on servicing will probably cover any trade in difference, even though it will still have a full service history.

Problems:
Restricted performance warning fixed by a new turbo actuator.
Wheel centres replaced after some corrosion.
Flat battery which the dealer couldn't diagnose but it's never reoccurred.
One forced DPF regeneration which went exactly as the manual described.

I had the warranty work done at Gordon Lamb, Chesterfield and they were very efficient.

My car has covered 19k in it's first 3 years and as I only do about 4k a year at the moment it is an indulgence, but a very nice one.

Overalll I love my car and the complements it receives.

Looking forward to contributing and discussing the issues that sometimes get over moderated elsewhere.
 

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Hi Heth, good to see you here. I wonder how much difference if any a main dealer service against an independant service effects any resale in the future. But I bet you save a fair bit each year.
 

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Discussion Starter #3
So far I've obviously had the 2 and 3 year services and the rear brake pads changed where I did get quotes from main dealers. I've saved about £500, so call it a conservative £1500 if I keep it another 5 years as I plan. I'll follow the Jaguar service plan to the letter with regard to brake fluid changes for example so it will have all the work, just not the dealer stamps. I appreciate that I'll miss out on any service actions but I'm sure I could book it into the dealer if they were essential.
Would I get an extra £1500 for having full dealer stamps? I doubt it. And to be honest when it's 7 years old I'll probably try to sell it privately.
 

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Hi Heth, welcome .... and I also had a look at your beauty in the gallery, nice one (the XF I was talking about, not the landrover of course;))
 

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Welcome Heth, I think your strategy makes a great deal of sense for a car that is to be kept for that length of time.
 

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Discussion Starter #6
Thanks for the welcome guys.

Wilf, we'll see about the servicing strategy in 4-5 years. Then again I may look around and realise I can't get anything better for my cash and just keep the XF! Mind you I'll retire about then and just need to convince the wife that an XFR or an XJ would be fun :)
 

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Hi Heth

Welcome aboard. You'll find that unlike the other place this forum welcomes free speech regarding problems, independent servicing, criticism of Jaguar, etc and will not edit /delete posts to change the meaning of what you are trying to convey.

It's the whole reason this forum was set up, so feel free.
 

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Discussion Starter #8
To be honest I've never had an issue with the other forum. I've always found the members to be polite and it is great for info on all things XF. I do find it strange that you can't discuss dealers by name who have given a poor service. The best comparison I can give is that Tripadvisor is a pretty major site that names and shames poor service and that seems to be running happily after several years.
I remember a quote where someone stated that you shouldn't buy a Jag and then not have the cash to have it serviced with them. My attitude is that I can generally find better things than dealer prices to spend my cash on. :)
This has never affected any warranty work I've had done and now the XF is out of warranty I'm in the same boat as anyone else.
Looking forward to contributing.
For the record my name on the other site is 'Dino'. 'Heth' is my name in an online game.:eek:
 

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RIP Tony, member number 7
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I do find it strange that you can't discuss dealers by name who have given a poor service. The best comparison I can give is that Tripadvisor is a pretty major site that names and shames poor service and that seems to be running happily after several years.
I remember a quote where someone stated that you shouldn't buy a Jag and then not have the cash to have it serviced with them. My attitude is that I can generally find better things than dealer prices to spend my cash on. :)
Hi and welcome Heth....bit in bold sounds like something I might of said...no idea if I did though:eek:...I never could get my head around punters spending up to 50k and then searching the country to find a dealer who would charge £100 less than their local service department...However if there was a independent Jag specialist in my neck of the woods I`d probably have my car serviced there when the 3yr warranty expired...I kept my last car for 5yrs...It was serviced at the local Audi garage for the first 3yrs and I used the local VAG independent for 2yrs....Having said all that...from my own personal experience Independents can and in most cases do perform better than many franchised dealers when it come to fault diagnosis and repairs....probably because the owner and or master tech have years of experience and have decided to set up shop themselves and reap the reward of their experience
 

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Discussion Starter #10 (Edited)
Not a clue who wrote it. A colleague at work took his Golf GTi to his local VW dealership and marked all the filters with a UV pen (he admits he has OCD). When he got his car home none had been changed. It's that type of thing that makes me so wary of main dealers. VW did compensate him, but it was disgraceful.

Plus my independent knows that he's seeing the wife's Freelander 2 and my dad's XFS at least once a year so he's keen to keep us all happy. :)
 

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I usually mark filters, too.

Not caught anyone out yet tho'............
 

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RIP Tony, member number 7
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I usually mark filters, too.

Not caught anyone out yet tho'............
Big issue with motor cyclists...on some bikes fairings can be a pain to remove...and access to the oil filter/spark plugs is a pain in the butt...Many bikers remove the fairing themselves because in some cases this can save you 2hrs labour...I have marked filters in the past(motorbike)...and on one occasion the filter was`t changed...the fairing had`t been removed either....wierdly they had changed the spark plugs...which invoved the removal of the fuel tank and the Air-box(part of the ram air and air-filter system)
 
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