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Service Required

17K views 16 replies 9 participants last post by  k44ent  
#1 ·
At 6 months old and 12,500 miles, I get the "Service Required" message. Which clearly, it isn't.

Any clues?
 
#2 ·
Best answer I can come up with is.... Is the service interval time and or mileage dependant?

Resetting the service light on a Jaguar XF



Here is the procedure for resetting the service light indicator on a Jaguar XF, this should be done as quickly as possible:


  1. Press and hold the rear lamp switch (while the ignition is on).
  2. Press the start button without applying the foot brake.
  3. Release the rear fog lamp switch.
  4. Press and hold the trip computer cycle switch.
  5. Press and hold the rear fog lamp switch.
  6. Continue to hold the trip computer and rear fog lamp switches.
  7. The message center should display "resseting service mode and then "service mode reset"
  8. Release the trip computer and the fog lamp switches and turn the ignition off.
 
#3 · (Edited)
It dose sound rather complicated thought. And I have not tried it.

Might be better put this way-

You need to do this quickly so familiarize yourself with it then try. Press and hold the rear fog lamp switch then press the start button without your foot on the brake. Release rear fog, press and hold the trip then press and hold the rear fog til it says resetting service mode. Keep holding til the service message resets.
 
#4 ·
This issue has been highlighted before...and it`s not confined to Jags...was your car a stock car...if so... then service indicator is set at the factory...if the car is then sat on a forecourt or compound for 6 months and the dealer forgets to re-set the service indicator when it`s PDI prior to collection...then the service indicator will come on 6 months too early...I think someone posted a similar tale to yours last week...I think their indicator came on 3 months early...I`v seen similar posts on the other forum as well.

I think the service interval is 20k miles or 12 months(manual in the car..so can`t check now)....If you can`t re-set it...then if you give your dealer a ring they`ll either re-set it for you...or in some cases they`ll tell you to ignore it until the service is due...personally I`d pop into your Dealer the next time your passing...as 6 months is a long time to put up with the service required message.
 
#5 ·
Of course. Just looked up when it was made, and when the indicator came on and... 12 months exactly.

I wonder whether this has got anything to do with the fact that Stratstone didn't bother to PDI the car (claiming that dealers don't do that now) - if the car has been stored for a few months normally the PDI involves resetting the service indicator...
 
#6 ·
Of course. Just looked up when it was made, and when the indicator came on and... 12 months exactly.

I wonder whether this has got anything to do with the fact that Stratstone didn't bother to PDI the car (claiming that dealers don't do that now) - if the car has been stored for a few months normally the PDI involves resetting the service indicator...
Really!!!...what about the protective wax applied at the factory...pre selecting radio stations...removing suspension blocks...checking the bloomin thing actually starts....That said..ExFS...Sat Nav screen had`t been connected to the Sat Nav module...missed at PDI...assuming the car was PDI...so who knows what checks are done these days.:confused:
 
#7 ·
I think they are meant to do it - but mine only had something like 1.1 miles on the clock (enough to get out of the factory and on and off a couple of transporters, but not enough for a road test) so I questioned them at the time. I suspect that rather than tell the truth "we missed stuff out", they made something up to shut me up "nah, modern cars are PDI'd at the factory now so we don't have to do it".

Hence I'll be getting it serviced somewhere else, just in case they are as gash with service procedures as they are PDIs!
 
#8 ·
To me it seems a sad fact that too many employees in dealers just make up stuff to bedazzle members of the public on the basis they feel they know more, better, reduce questions, etc. etc.

I think it's partly ignorance of the real answer, partly self importance that they know everything and partly to fob off, but not really good enough.
 
#10 ·
You are right about that & car salesmen are the worst culprits.

While I was waiting for my car to be fixed, I spent an hour listening to salesmen talking to potential customers. It soon became obvious how little this bunch knew.

The highlight was one individual trying to explain the difference between a classic & a facelift XF (both were new). Apparently the only changes are, the shape of the headlights, hard disc navigation & then running out of ideas, "soft feel buttons.....and that's about it really". No mention of things like the 8 speed transmission, xenon headlamps, dynamic suspension (it was an S), lower CO2, improved economy.
 
#9 ·
Some of the stuff salesmen come out with insults the customers intelligence, if not insulting them directly. They rely on the draw of the product to sell it and think they can tell you any sort of nonsense. If anyone does that to me now I just walk. There's always another car, another dealer, another (usually better) deal.

As far as service goes, I think they sometimes just make it up to see how much you will take. They must have some real good laughs at their customers expense.
 
#14 ·
Just been and re-set it, thanks for the guide ;) must remember it needs a service in 6 months as I doubt I will have reached the mileage before then.
Could you not have done a half reset :D:D
... and on a more serious note - is it not possible to set the service indicator to the real time for a service? Otherwise it might be the same next time around. Meaning you have to reset it after 6 month, trying to remember your due in another 6. Makes the service message rather obsolete, does it not.